Shipping and Deliveries

General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment if we are not able to fulfill your order within a timely manner at your approval.

Delivery Location
Items offered on our website are only available for delivery to addresses within Canada and the United States of America. Any shipments outside of are not available at this time.

Delivery Time
Estimated delivery times are as follows:
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Business day refers to Monday to Friday, except holidays. Please note we do not ship Saturdays, Sundays or holidays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.

Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at info@ironlace.ca.

Questions
If you have any questions about the delivery and shipment or your order, please contact us at info@ironlace.ca.